Monkey - Embroidered Supply Hood | 5101

• Machine Wash, Warm (up to 100°F or 40°C)
• Tumble Dry Low or Line Dry
• Warm Iron
• Fabric Softener as Desired
• Do not bleach
• Avoid cleansers that contain harsh chemicals including Benzoyl Peroxide

SHIPPING RATES & TIMES: 

• Orders might be shipped from different warehouse locations.
• All orders are typically fulfilled within 1-2 business days.
• We offer weight-based shipping rates calculated at checkout based on your order total weight and destination.
• Purchases made on weekends and public holidays will be processed on the next business day.

SHIPPING OPTIONS (U.S.)

Free Standard Shipping
Free on U.S. orders over $125 USD
Estimated delivery: 3–5 business days

Standard Shipping
Estimated delivery: 3–5 business days
Rates: Calculated at checkout (weight-based)

Expedited Shipping
Estimated delivery: 2–3 business days
Rates: Calculated at checkout (weight-based)

For more details, please visit our Shipping Policy section.

MONOGRAMMED & EMBROIDERED ORDERS
Please allow an additional  2-4 business days processing time for monogram & embroidered orders. This includes orders that are shipping via an expedited method. Please be advised that monogrammed, embroidered and personalized orders are final and not eligible for return and refund.

RETURN PROCESS:

• The return must be requested within 14 calendar days of the delivery date.
• Item/s must be returned in original condition, unworn, unaltered, unwashed, folded neatly and with their tags attached. If the merchandise returned does not meet these requirements your return will be sent back to you at an additional charge.
• Please email [email protected] for return instructions and get a unique RMA number for mailing. 
• Please note that all customers are responsible for shipping charges, we don’t provide return labels.
• We will provide return label for faulty items.
• All initial shipping costs (including duties) are non-refundable.

Additionally, return is not accepted on "Final Sale" and "Embroidered" items.

All "Final Sale" and "Embroidered" items cannot be returned unless our team determines they are faulty. In such cases, they are not eligible for a refund, exchange, or store credit.

Taxes/Duties (For International Shipments)

Refined Stitches cannot be held responsible for any additional taxes and duties.
For more details, please visit our Return Policy section.